Department of Agriculture & Cooperation
Ministry of Agriculture
(Government of India)


Customer loyalty can be increased by encouraging consumers to complain.



The IT Complaint Monitoring System has been developed with three main objectives:

 (1) To enable user to register complaint regarding faulty IT equipments.

 (2) To enable vendor to see the complaints register by various users and update status after attending the complaints on daily basis.

(3) Administrator can monitor the quality and quickness of the service by checking response time of vendor while sitting on his desk.He can also generate various periodic reports.

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Designed & Developed by Agricultural Informatics Division, National Informatics Centre